Privacy policy

Privacy Policy

Last updated: March 2026

This Privacy Policy describes how JSAI AERO ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following personal information when you interact with our website:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)
  • Order and purchase history
  • Account login details
  • Customer service communications

We also automatically collect certain data such as:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders or inquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (if you opt in)
  • Prevent fraud and enhance security

Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify (our eCommerce platform)
  • Payment processors
  • Shipping and fulfillment partners
  • Marketing and analytics providers

These third parties only use your data as necessary to perform their services.

Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Analyze website traffic
  • Remember your preferences

You can disable cookies in your browser settings, but this may affect website functionality.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: josh@jsai.com.au