Track Your Order
Request an update on your JSAI Aero order or check the tracking information sent in your dispatch email.
Request an Order Update
Enter your order details below. Our team will check the current status and contact you with an update.
Already Have Tracking?
When your order is dispatched, JSAI will send a tracking link by email or SMS.
Open the tracking link in your dispatch message to see the latest courier updates and estimated delivery information.
- Check your email inbox and spam folder.
- Use the tracking link supplied by the courier.
- Allow up to 24–48 hours for the first tracking scan.
- Contact JSAI if tracking has not updated after this time.
Shipping and Delivery Updates
Order Processing
Orders are processed in the order they are received. In-stock products normally require preparation before dispatch.
Made-to-Order Parts
Many JSAI products are manufactured after an order is placed. Manufacturing time depends on the product and current workload.
Multiple Packages
Larger body kits may be shipped in separate boxes. Each package may have its own tracking number.
Order Update Questions
My tracking number is not showing any updates. What should I do?
Tracking information can take 24–48 hours to appear after the courier collects the package. Contact JSAI if there is still no update after this time.
Will my body kit arrive in one package?
Large products such as body kits, bumpers and side skirts may be sent in separate boxes for safer transport. Each box may have a separate tracking number.
How long does manufacturing take?
Manufacturing time varies by product and workload. Your order confirmation or update from JSAI will include the estimated dispatch period.
Does JSAI ship internationally?
International shipping may be available depending on the product and destination. Delivery times and courier services vary by country.